User Manual
Complete documentation for using BookmyFestive. Find detailed guides, quick references, and troubleshooting tips for all platform features.
Manual Sections
Account creation, profile setup, and basic navigation
How to search, filter, and connect with wedding vendors
Complete guide to finding and booking wedding venues
How to shop for wedding products and manage orders
Tools and tips for planning your perfect wedding
Quick Reference
Platform Features
Smart Search
Advanced search with filters for location, budget, and preferences
Vendor Comparison
Compare multiple vendors side by side to make informed decisions
Real-time Availability
Check vendor and venue availability in real-time
Secure Payments
Multiple payment options with bank-level security
Planning Tools
Comprehensive tools for budget, timeline, and guest management
Mobile App
Access all features on-the-go with our mobile application
24/7 Support
Round-the-clock customer support via chat, email, and phone
Review System
Verified reviews and ratings from real customers
Common Issues & Solutions
- Check if your email and password are correct
- Try resetting your password
- Clear browser cache and cookies
- Contact support if issue persists
- Check if your card details are correct
- Ensure sufficient balance in your account
- Try a different payment method
- Contact your bank if needed
- Wait 24-48 hours for response
- Try calling the vendor directly
- Check if the vendor is currently active
- Contact support for assistance
- Check order tracking status
- Contact the seller directly
- Review delivery timeline in order details
- Report the issue to customer support
Get Support
Call us for immediate assistance
+91 8148376909
Send us your queries via email
support@BookmyFestive.com
Chat with our support team
Available on website
Browse our comprehensive guides
help.BookmyFestive.com
Download Resources
Download our comprehensive guides and checklists to help you plan your perfect wedding.