Reviews & Ratings Guide
Learn how to write helpful reviews and understand our rating system. Your feedback helps other couples make informed decisions for their special day.
Types of Reviews
Rate and review wedding vendors
- Photographer service quality
- Caterer food and service
- Decorator creativity and execution
- Makeup artist skills and punctuality
Share your venue experience
- Venue facilities and ambiance
- Staff behavior and service
- Food quality and presentation
- Overall value for money
Review purchased products
- Product quality and durability
- Delivery time and packaging
- Seller communication
- Value for money
Rate overall service experience
- Booking process ease
- Customer support quality
- Problem resolution
- Overall satisfaction
Rating Guidelines
Exceeded expectations in every way
Met expectations with minor issues
Acceptable service with some concerns
Did not meet expectations
Significantly below expectations
How to Write Helpful Reviews
Provide truthful feedback based on your actual experience
- Share both positive and negative aspects
- Avoid exaggerated claims
- Focus on facts rather than emotions
- Be constructive in your criticism
Include specific details that help other users
- Mention specific services used
- Include dates and locations
- Describe what worked well and what didn't
- Provide context for your experience
Keep your review professional and respectful
- Avoid offensive or inappropriate language
- Be respectful even when disappointed
- Focus on the service, not personal attacks
- Use clear and understandable language
Add photos to support your review
- Show the actual service or product
- Include before and after photos if applicable
- Ensure photos are clear and relevant
- Respect privacy and permissions
Example of a Helpful Review
We hired [Vendor Name] for our wedding photography in Chennai on [Date]. The photographer was very professional and captured beautiful moments throughout the ceremony. The pre-wedding shoot was also excellent. Photos were delivered within 2 weeks as promised. The quality exceeded our expectations and the pricing was reasonable. Highly recommend for wedding photography!
Managing Your Reviews
Update your review within 30 days of posting
- 1.Click on your review from your profile
- 2.Select 'Edit Review' option
- 3.Make necessary changes
- 4.Save the updated review
Remove your review if needed
- 1.Go to your profile reviews section
- 2.Find the review you want to delete
- 3.Click 'Delete' and confirm
- 4.Review will be permanently removed
Flag reviews that violate guidelines
- 1.Click 'Report' on the problematic review
- 2.Select the reason for reporting
- 3.Provide additional details if needed
- 4.Our team will investigate and take action
Vendors can respond to customer reviews
- 1.Login to your vendor dashboard
- 2.Go to reviews section
- 3.Click 'Respond' on any review
- 4.Write a professional response
Review Guidelines
Please follow these guidelines when writing reviews