Privacy & Policy – BookmyFestive

1. Information We Collect

We collect the following categories of information:

a. Personal Information

• Full name, email address, mobile number, address (when voluntarily submitted).
• Vendor details such as business name, service category, and service area.

b. Transactional & Usage Data

• Browsing behavior, preferences, wedding planning data (checklists, budget, etc.).
• Payments, subscription status (for vendors).

c. Device and Access Data

• IP address, browser type, operating system, device identifiers.

2. How We Use Your Information

• Facilitate connections between vendors and customers.
• Provide tools like Budget Calculator, Checklist, Timeline, etc.
• Improve our platform experience and design based on user behavior.
• Send communications (updates, promotions, support messages).
• Ensure legal and regulatory compliance.

3. Information Sharing & Disclosure

We do not sell or rent your personal data.

We may share your information with:

• Vendors: If you're a customer requesting a service.
• Customers: If you're a vendor listing your services.
• Third-party services: (like payment gateways) necessary to operate BookmyFestive.
• Legal authorities: If required by law or in case of fraud/misuse.

4. Vendor-Customer Responsibility Disclaimer

BookmyFestive acts only as an intermediary between customers and vendors.
We do not take responsibility for:

• Misbehavior, fraud, delay, or miscommunication by either party.
• Quality or delivery of services.
• Payment disputes or personal grievances.

Both vendors and customers are solely responsible for their interactions and transactions. We strongly advise due diligence before finalizing any wedding-related service.

5. Data Security

We implement industry-standard measures to protect your data:

• Encrypted connections (HTTPS)
• Secure payment gateways
• Role-based access to sensitive information

However, no system is 100% secure. Use the platform at your own discretion.

6. Cookies & Tracking

We may use cookies and similar technologies to:

• Remember preferences
• Analyze platform traffic
• Improve user experience

You can manage cookies via your browser settings.

7. Children's Privacy

BookmyFestive is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

8. Your Rights & Choices

• Request access, correction, or deletion of your data.
• Opt-out of marketing emails.
• Deactivate your account at any time.

To exercise your rights, contact us at: support@bookmyfestive.in

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.